Landline Phones Now Obsolete For Businesses? Not Really


LandlinesIf you try to imagine a “conventional” business’ headquarters nowadays, you’ll get a pretty general picture. There’s banks of computers, overhead projectors, columns of server racks, and even company-issued smartphones at times. Gone are the glory days of the landline phone as a vital company asset — or are they really?

There’s a reason phone booths are rarely seen on city streets today. Landline phones used to be convenient, but not anymore. With the continuously advancing mobile technology, landline phone systems now feel more like a burden — that is, for the digitally inclined commoner, at least. But, when you shift the focus from daily life towards the business sector, landlines still have a place. This is evident in a survey conducted by the Pew Research Internet Project.

The survey’s results can be quite unexpected for avid users of handheld consumer technology. After asking a number of white collar workers, landline telephone systems placed in the top three of the most important things required to accomplish a typical office task. Surprisingly, mobile phones came after landlines in terms of “importance,” and social networking sites occupied the least-flattering spot. Email and the Internet occupy the top two spots in Pew’s survey.

All the aforementioned results are gathered in September 2014 among a sample of 1,066 web users, aged 18 or older. Analyzing the data, Telecom Reseller’s Gary Audin presented a credible claim. Any communications connection requires two or more participants, and when the two participants are in the office, the landline is likely to be used. Should the person on one end be out of the office, using the cellphone is a no-brainer. This is quite self-explanatory, since the mobile phone’s portability is clearly at play for the person on-the-go.

Those who predict the “end” of the landline phone system may be a bit too pessimistic. Clearly, there’s still a place for conventional telephones in businesses, as web and mobile communications signals in some parts of the world aren’t that refined yet. A “tried-and-tested” mentality is at work here — wired telephone systems have served us well for hundreds of years. For such a tenured piece of technology, failing isn’t exactly the only option in a world filled with newer handheld innovations.